Privacy Policy

1. Overview

At VoucherCodes360 ("we," "us," "our"), your privacy matters. This Privacy Policy sets out clearly what data we gather, why we gather it, and how it is handled whenever you visit or interact with our website or services.

VoucherCodes360 operates as an affiliate marketing platform, bringing together coupons, discount codes, and promotional deals from a wide range of online retailers. We earn referral commissions when visitors complete purchases through links on our site.

2. Data We Collect

2.1 Data You Share With Us Directly

Certain interactions on VoucherCodes360 involve you sharing information with us voluntarily:

• Profile Details: Full name, email address, chosen username, and password
• Newsletter Sign-Ups: Email, deal preferences, and your go-to stores
• Support Enquiries: Name, email, and phone number when reaching our team
• Community Contributions: Deal reviews, store ratings, comments, and feedback
• Survey Participation: Shopping habits, personal preferences, and optional demographic details

2.2 Data Collected Automatically

Certain information is recorded automatically each time you visit our site:

• Device & Browser Details: IP address, browser type, operating system, device identifiers, and screen resolution
• Behavioural Data: Pages you browse, time on site, links clicked, search terms used, referral sources, and navigation paths
• Approximate Location: General geographic area derived from your IP address
• Cookies & Trackers: Full details covered in Section 5 below

2.3 Data Received from External Sources

We may also receive data from the following third parties:

• Affiliate Networks: Commission Junction (CJ), ShareASale, Rakuten, Impact, and Awin — providing anonymised transaction and commission reports
• Retail Partners: Coupon redemption figures and deal performance summaries
• Social Login Providers: If you choose to sign in via Facebook or Google
• Analytics Platforms: Google Analytics, Hotjar, and comparable tools

3. How We Use Your Data

The information we gather is used across the following areas:

3.1 Running the Platform

• Delivering and maintaining our coupon and deal aggregation service
• Processing affiliate referrals and recording earned commissions
• Sending deal notifications and newsletters (only where you have opted in)
• Handling customer support requests and resolving technical problems

3.2 Tailoring Your Experience

• Curating deals and offers relevant to your browsing habits and stated interests
• Saving your preferred stores and deal categories between sessions
• Surfacing sponsored and featured deals that match your profile
• Generating personalised deal recommendations

3.3 Marketing & Outreach

• Sending promotional emails and exclusive member deals (always with an opt-out option)
• Presenting targeted advertisements within our platform
• Running user surveys and gathering platform feedback
• Announcing new features, partnerships, and seasonal campaigns

3.4 Research & Platform Improvement

• Studying traffic patterns, click-through rates, and purchase conversions
• A/B testing new features and refining the overall experience
• Diagnosing technical performance issues and monitoring uptime
• Conducting market research and monitoring industry trends

3.5 Compliance & Protection

• Meeting legal requirements including GDPR, CCPA, and applicable tax regulations
• Upholding our Terms of Service and internal policies
• Detecting and preventing fraudulent activity, security threats, and misuse
• Responding to lawful requests from regulatory or government bodies

4. Lawful Basis for Processing (GDPR)

For visitors based in the European Economic Area (EEA), our data processing activities rely on the following lawful grounds:

• Consent: Where you have actively opted in — for example, subscribing to newsletters, accepting non-essential cookies, or agreeing to marketing communications
• Contractual Necessity: Processing required to deliver the services you have requested, such as account creation or personalised deal alerts
• Legitimate Interests: Improving our platform, detecting fraud, understanding usage patterns, and maintaining security — balanced against your rights
• Legal Obligation: Where processing is required to comply with applicable laws, regulations, tax obligations, or enforceable court orders

5. Cookies & Tracking Technologies

5.1 A Quick Explanation of Cookies

Cookies are small files placed on your device by websites you visit. They help us recognise you on return visits, remember your settings, and generally make the experience smoother. We also use comparable tools such as tracking pixels, web beacons, and browser local storage.

5.2 Cookie Categories We Deploy

5.3 External Services That May Set Cookies

We integrate with the following trusted third-party platforms, each of which may place cookies on your device:

• Google Analytics: Site traffic analysis and visitor behaviour insights
• Hotjar: Anonymised heatmaps and session recordings to improve UX
• Affiliate Networks: CJ, ShareASale, Rakuten, Impact, and Awin — for referral and commission attribution
• Email Platforms: Mailchimp and SendGrid — for newsletter delivery and engagement tracking

5.4 Controlling Your Cookie Settings

All major browsers let you adjust cookie permissions. Here's where to find the relevant settings:

• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and site permissions

Industry-Wide Opt-Out Tools:

• Digital Advertising Alliance: optout.aboutads.info
• Network Advertising Initiative: optout.networkadvertising.org
• European Interactive Digital Advertising Alliance: youronlinechoices.eu

6. Data Sharing

In limited and controlled circumstances, your data may be shared with the following:

6.1 Technology & Service Partners

• Hosting Infrastructure: AWS, Cloudflare, DigitalOcean
• Email Delivery: Mailchimp, SendGrid, ConvertKit
• Analytics Tools: Google Analytics, Hotjar, Mixpanel
• Support Platforms: Zendesk, Intercom, Freshdesk

6.2 Affiliate Networks & Retail Partners

• Anonymised transaction records used for commission calculation
• Aggregated click and conversion statistics
• Overall performance summaries at campaign level

Clarification: We do not pass personally identifiable information to any merchant or retailer partner.

6.3 Legal & Regulatory Situations

• Where legally required — e.g., in response to court orders, subpoenas, or government requests
• To defend our legitimate legal interests, assets, or the safety of our team
• To detect and act against fraud or unlawful behaviour
• In the event of a merger, acquisition, or partial transfer of business assets

7. Your Rights

7.1 Rights Under GDPR (EEA Residents)

If you reside in the European Economic Area, the following rights apply to your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to fix inaccurate or out-of-date information
• Erasure ("Right to be Forgotten"): Request permanent deletion of your personal data
• Restriction: Ask us to pause or limit how we process your information
• Portability: Obtain your data in a structured, machine-readable format for use elsewhere
• Objection: Opt out of data processing used for direct marketing
• Withdrawal of Consent: Pull back any previously given consent at any time, without this affecting past processing
• Complaint: Raise a formal complaint with your national data protection authority

To action any of these rights: Write to us at privacy@vouchercodes360.com

7.2 Rights Under CCPA (California Residents)

California residents benefit from the following rights under the California Consumer Privacy Act:

• Right to Know: Request a full account of what personal information we collect, use, disclose, or share
• Right to Delete: Ask for the permanent removal of your personal information from our records
• Right to Opt-Out: Decline the "sale" of your personal data — though we do not sell personal data in any form
• Right to Non-Discrimination: Exercising your CCPA rights will never affect the quality or availability of our services to you

To submit a CCPA request: Email privacy@vouchercodes360.com or use our online contact form

7.3 Opting Out of Marketing

You can stop receiving marketing communications at any time using any of these methods:

• Click the "Unsubscribe" link found at the bottom of any promotional email we send
• Update your notification preferences from within your account settings
• Contact us directly at support@vouchercodes360.com

Please Note: Opting out of marketing does not stop service-related messages such as account alerts or password reset emails — those will continue where necessary.

8. How Long We Keep Your Data

We hold personal data only for as long as there is a legitimate reason to do so, in line with the purposes described in this policy:

• Account Data: Kept until you close your account or formally request deletion
• Marketing Records: Held until you withdraw consent or unsubscribe
• Financial & Transaction Records: Retained for 7 years to satisfy tax and accounting obligations
• Analytics Data: Anonymised and kept for up to 26 months (aligned with Google Analytics defaults)
• Support Records: Retained for 3 years for quality assurance and dispute resolution purposes

Once any retention period expires, data is either securely deleted or anonymised to a point where it can no longer identify any individual.

9. Keeping Your Data Safe

We apply a range of technical and organisational safeguards to protect your personal data from unauthorised access, loss, or misuse:

• Encryption in Transit: All data exchanged between your browser and our servers is protected using SSL/TLS protocols
• Secure Infrastructure: Our servers are shielded by firewalls and intrusion detection systems
• Access Management: Only authorised personnel with a genuine need can access personal data
• Routine Security Reviews: We carry out regular vulnerability assessments and security audits
• Staff Awareness: Our team receives ongoing training on data protection responsibilities and safe practices

10. Cross-Border Data Transfers

Our servers and third-party service providers operate across multiple countries. If you are visiting from outside the country where our servers are hosted, your data may be transmitted internationally.

For EEA Residents: Any transfer of personal data outside the EEA is conducted with appropriate protections in place, including:

• Standard Contractual Clauses (SCCs): Contracts approved by the European Commission to govern international data transfers
• Adequacy Decisions: Transfers to countries formally recognised by the European Commission as providing sufficient data protection
• Appropriate Safeguards: Other mechanisms permitted under GDPR Article 46

11. External Websites

Our platform is filled with links to retailer websites, partner pages, and other third-party destinations. Clicking an affiliate link or coupon will take you away from VoucherCodes360 to an external site.

12. Minors & Children's Privacy

VoucherCodes360 is not designed for or directed at anyone under the age of 13 (or under 16 within the European Economic Area). We do not knowingly collect personal data from children in these age groups.

Should we become aware that personal data has been collected from a minor without appropriate consent, we will act swiftly to delete that information from our records.

Attention Parents & Guardians: If you have reason to believe your child has submitted personal information to our platform, please contact us immediately at privacy@vouchercodes360.com so we can remove it without delay.

13. Do Not Track (DNT) Signals

A number of web browsers can broadcast "Do Not Track" signals to indicate that a user prefers not to be monitored across websites. At present, the industry has not agreed on a common standard for how these signals should be interpreted.

Our Position: We do not currently alter our data practices in response to DNT signals. If you wish to limit tracking, please use the browser cookie controls or industry opt-out tools referenced in Section 5.4.

14. Policy Updates

We may revise this Privacy Policy from time to time as our practices evolve, as technology changes, or as legal requirements are updated.

How we will communicate changes:

• The revision date shown at the top of this page will be updated
• Significant changes will be communicated directly via email to account holders
• Major updates will be highlighted with a prominent notice on our website

Implied Acceptance: Continuing to use VoucherCodes360 following any update to this policy will be taken as your acceptance of the revised terms. If you disagree with the changes, please stop using our services.

16. Regulatory Authorities

EEA Residents

If you feel your privacy concerns have not been resolved to your satisfaction, you have the right to raise a formal complaint with the data protection authority (DPA) in your country of residence.

Locate your DPA: European Data Protection Board — Member Authorities

California Residents

If you believe your rights under CCPA have not been honoured, you may escalate your concern to:

California Office of the Attorney General
Website: oag.ca.gov/contact
Phone: (916) 445-9555